Mousa Loum was awarded the Employee of the Month accolade for November 2020. 

Mousa, based at Marlborough Street Station was praised by our client after he helped a blind lady with her travel plans, he helped her to a seat and then waited until her bus was due then put her on to the bus, explained to the driver where she was going and then took her to a seat. This all took place after his shift had finished.  Great customer service and award well deserved!

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