Mousa Loum was awarded the Employee of the Month accolade for November 2020.
Mousa, based at Marlborough Street Station was praised by our client after he helped a blind lady with her travel plans, he helped her to a seat and then waited until her bus was due then put her on to the bus, explained to the driver where she was going and then took her to a seat. This all took place after his shift had finished. Great customer service and award well deserved!